Usable, and honest about the gaps.

04 / Accessibility statement

This website, and the signage we make

What we have done

• Text contrast tested against AA at every size, including reversed type on black.
• Full keyboard operation, with visible focus on every link, button and form field.
• Motion — the animated hero and scrolling timeline — reduced automatically when your device asks for reduced motion.
• Content that reads in a sensible order without CSS, and form fields with real labels rather than placeholder-only hints.
• Headings in a correct hierarchy, landmark regions on every page, and descriptive alternative text on photography that carries meaning.

Known limitations

The interactive 3D specimen rig on the homepage is decorative and hidden from screen readers; the same information is available as text on each service page. Some older PDF drawings and datasheets supplied by manufacturers are not tagged for screen readers — ask us and we will send an accessible alternative.

Signage accessibility

For the physical work: we specify cap heights against viewing distance, keep contrast above the recommended 30-point LRV difference for statutory and wayfinding signage, and can supply tactile and Braille signage where Approved Document M or the Equality Act 2010 applies. Fire and escape signage is specified to BS EN ISO 7010 and BS 5499. If a scheme is being assessed for an access audit, tell us at survey and we will specify to the auditor's criteria rather than retrofit afterwards.

Preparation of this statement

This statement applies to thesignhub.net. It was prepared following an internal review against WCAG 2.2 level AA using keyboard-only testing, screen-reader spot checks and automated contrast analysis. It is reviewed whenever the site changes materially.

Telling us about a problem

If something on this site is hard to use, email info@thesignhub.net or call 01933 449099. We aim to reply within five working days and to fix accessibility defects within 30. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service.

How we handle the information in your report is covered in our privacy notice.